UTB stands for Expertise - Flexibility - Quality

From the inception of UTB, a rudimentary quality manual was drafted and implemented. This pioneering work, supported by specialized consultants, evolved over the years into a comprehensive, tailored quality manual for UTB. Today, this quality management system is managed and overseen by a robust internal Quality department. In addition to strict, ongoing controls on all aspects of the company and production process, the quality team continuously monitors changes in legislation, new certification requirements, and client demands, translating them into new procedures and work practices.

Unicum Trade Botanicals began as a sourcing and trading operation for high-quality raw materials, a tradition that continues: UTB only procures high-quality raw materials according to predefined specifications. Our suppliers are screened annually to ensure they consistently meet UTB’s quality standards. Additionally, every raw material undergoes an incoming inspection where various required criteria are checked before acceptance, and random laboratory analyses are regularly performed on different raw material categories.

At UTB, quality and traceability are central. That is why we use a powerful ERP system that precisely manages and records all our production processes. Every process is supported by clear production protocols in which batch numbers and expiry dates, among other things, are recorded. From purchasing and goods receipt to deliveries, invoicing and goods dispatch – every step is carefully recorded. This is how we guarantee full traceability of all goods within our chain. Our production protocols are driven by the quality manual and contain clear work instructions, cleaning procedures and key points of attention. Once production is completed, the protocols are reviewed by our quality manager, who makes adjustments where needed to keep upholding the highest standards.

Quality is a collective effort: every UTB employee receives continuous internal training on the quality measures applicable to their role. These internal trainings are supplemented by targeted external training to keep our knowledge base up to date. We involve everyone broadly in the quality narrative and invest in a shared Food Safety Culture.